Why do you need conflict resolution skills?

Because first of all, managing a conflict is not easy and is something you can learn.

And is something you CAN get better at. Very few people are born with a natural talent to resolve every conflict they encounter.

As you learn to walk, to talk, to drive a car, etc. it is by learning and by using what you have learned that you evolve as a person.

To prevent or to resolve a conflict is the same thing. First you have to learn some basic conflict resolution skills, then you have to apply them to your everyday life and afterwards you have to reflect on your actions and how you can improve them.

You can find here some basic explanations about conflicts and the conflict cycle:

http://www.aiksaath.com/conflict.html